Guiberto Roger
Lithonia,GA
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Zaxbys
Lithonia, GA
03.2024 - Current
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained accurate records of transactions using the point-of-sale system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Customer Service Cashier
Mc Donalds, muller management
Lithonia
02.2024 - Current
- Receive order
- Maintained accurate records of transactions using the point-of-sale system.
- Custormer services
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service by helping customers locate items they were looking for.
Education
Bachelor of Science - Computer And Information Sciences
Geogia State University
Decatur,GA07-2029
Skills
- Order coordination
- Check processing
- Drawer management
- Financial shortage analysis
- Attention to detail
- Time management
- Patience and composure
- Account management
- Inventory management
- Payment collection
- Telephone management
- Product knowledge
- Customer satisfaction
- Customer focus
- Cash management
- Refund handling
- Quality assurance
- Conflict resolution
Timeline
Customer Service Cashier
Zaxbys
03.2024 - Current
Customer Service Cashier
Mc Donalds, muller management
02.2024 - Current
Bachelor of Science - Computer And Information Sciences
Geogia State University