Summary
Overview
Work History
Skills
Personal Information
Timeline
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GUILLERMO ANTONIO

Las Vegas,NV

Summary

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Uber Partner

Uber Technologies Inc.
Las Vegas, NV
01.2023 - Current
  • Assisted passengers with loading luggage into the trunk of the car when needed.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Achieved consistently high customer scores due to exceptional service.
  • Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
  • Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
  • Maintained valid driver's license at all times according to state regulations.
  • Greeted passengers and provided a safe and comfortable ride to their destination.

Delivery Driver and Customer Service

SafeMark
Las Vegas, NV
08.2020 - 12.2021
  • Deliver and pick up mobility products such as electric scooters, wheelchairs, rollators, and strollers
  • Time management and delivery logs done daily to ensure products are delivered on time
  • Maintenance and repair on all products
  • Building relations with hotel and property staff to make sure products will be given to the right guest
  • Customer Service for anyone that is having problems with there mobility product.

Product Consultant

BARBER DME SUPPLY GROUP
Las Vegas, NV
09.2019 - 09.2020
  • A retail store that specializes in CPAP, Breast pumps, and DME equipment
  • Knowledge of working on Bright Tree and making orders
  • Explaining to customers products and training them on how to use their equipment
  • Calling patients and reminding them that their supplies are ready for pick up.

Service Manager

STAT MEDICAL
Honolulu, HI
01.2018 - 01.2019
  • Plan, direct, and coordinate medical and health services equipment
  • Performs pre-audits on medical equipment to make sure that medical equipment is compliant with health regulations
  • Responsible for servicing healthcare facilities, including hospitals and nursing homes
  • Ensures customers gain timely access to our services and products
  • Coordinates meetings and training with medical staff on the proper use and care of medical equipment
  • Manages warranties and repairs for oxygen equipment, lifts, suction machines, nebulizers, medical and home care beds
  • Specialized in Invacare equipment.

Technician

PACIFIC PULMONARY SERVICES
Las Vegas, NV
01.2016 - 01.2018
  • Perform routine equipment checks and ensure patients have a complete comprehension of oral and written instructions consistent with compliance requirements
  • Clean and prepare equipment for patient use
  • Perform safety inspections to ensure that the equipment, such as oxygen concentrator, CPAP, oxygen tanks, and nebulizers, are working properly
  • Complete delivery and pick-ups promptly and accurately
  • Provide regular and appropriate communications to operation and use equipment
  • Maintain company vehicle in a clean, safe operating condition and completing logs per policy and procedure
  • Work directly with patients in their homes instructing patients on the safe and proper use of the equipment.

Warehouse Manager

STAT MEDICAL
Honolulu, HI
01.2014 - 01.2016
  • Manage, oversee, and supervise employees in warehouse operation
  • Establishing customer relationships by providing exceptional service and following up on customer questions and/or concerns
  • Maintaining receiving, warehousing, and distribution operations by initiating and coordinating personnel policies and procedures as well as maintaining the physical condition of the warehouse by inspecting equipment, issuing work orders for repair or replacement.

Medical Delivery Technician

STAT MEDICAL
Honolulu, HI
01.2009 - 01.2014
  • Perform routine equipment checks and ensure patients have a complete comprehension of oral and written instructions consistent with compliance requirements
  • Clean and prepare equipment for patient use
  • Perform safety inspections to ensure that the equipment is working properly
  • Complete delivery and pick-ups promptly and accurately
  • Provide regular and appropriate communications to operation and use equipment
  • Maintain company vehicle in a clean, safe operating condition and completing logs per policy and procedure
  • Work directly with patients in their homes instructing patients on the safe and proper use of the equipment.

Skills

  • Customer Service
  • Medical Industry
  • Retail Sales
  • Delivery Driver Experience
  • Equipment Operation
  • Product Promotion
  • Delivery Scheduling
  • Vehicle inspections
  • Knowledge of local area
  • Clean DMV record
  • Dependable and reliable

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Uber Partner

Uber Technologies Inc.
01.2023 - Current

Delivery Driver and Customer Service

SafeMark
08.2020 - 12.2021

Product Consultant

BARBER DME SUPPLY GROUP
09.2019 - 09.2020

Service Manager

STAT MEDICAL
01.2018 - 01.2019

Technician

PACIFIC PULMONARY SERVICES
01.2016 - 01.2018

Warehouse Manager

STAT MEDICAL
01.2014 - 01.2016

Medical Delivery Technician

STAT MEDICAL
01.2009 - 01.2014
GUILLERMO ANTONIO