Guillermo Fernandez
Riverside,CA
Summary
A personable, detail-oriented manager with the professional qualifications and proven work ethic to lead warehouse efforts, achieve production goals, and efficiently perform data entry. Known for delivering excellent service in fast-paced environments, with the skillset to ensure the timely movement of materials through effective project accountability, inventory management, service delivery, and system improvement. Recognized for the capacity to assess complex information, analyze data, and provide key insights to inform strategic plans.
Overview
8
8
years of professional experience
Work History
Shift Lead
Walmart
Chino, CA
10.2024 - Current
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored new team members, fostering a collaborative work environment.
- Managed inventory levels, optimizing stock availability for peak service times.
- Implemented process improvements to enhance efficiency in food preparation and delivery.
Problem Solve Clerk
Walmart
Chino, CA
08.2020 - 10.2024
- Create, implement, and standardize key processes for the purpose of enhancing efficiency and productivity while driving quality assurance.
- Identify opportunities within the FC by participating in projects in collaboration with OPS MGR to improve the work environment culture by conducting classes for associates to close in on skill gaps and align be following company standards and procedures.
- Analyze company processes and procedures and develop process enhancement strategies.
- Investigate shortfalls, issues, and complaints in current business processes and provide recommendations to close gaps.
- Stay up-to-date on developments in management and process optimization initiatives.
- Direct and oversee 100 associates while continuously auditing performance, quality, and safety to achieve high metric goals and increase associate retention rates.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
Floor PA
Amazon
Eastvale, CA
02.2020 - 08.2020
- Developed a multi-departmental internal training program for new employees, averaging a 32% increase in efficiency and accuracy by associates.
- Worked as part of a small of 93 people, including 4 supervisor and 89 Associates, to effectively manage a $540 million annual warehouse operation.
- Maintained a clean and orderly environment and earned a 94% employee satisfaction rating.
- Certified full adherence to safety regulations throughout daily activities while conveying detailed information of safety guidelines.
- Trained and mentored new hires, creating a productive and unified team which continuously strived to achieve PO goals.
- Liaised with upper management in launching a new FC by optimizing workflow entering and leaving the building, thus expediting processes to meet OTF (on-time fulfilment).
Shift Lead
Blaze Pizza
Riverside, CA
01.2018 - 02.2020
- Aligned departmental policies and practices with company standards to improve efficiency and customer service.
- Established new scheduling procedures for on-call shifts and production lines, resulting in a [x]% reduction in employee absences.
- Lifted the morale of employees by improving efficiency and boosting employee job satisfaction.
- Formulated detailed sales forecasts, tracked sales and profits, and implemented merchandising and marketing strategies.
- Achieved measurable success in consistently surpassing sales and profit goals.
- Administered all facets of inventory control, team development and leadership, and customer relations.
Education
High School Diploma -
Ramona High School
Riverside, CA06-2018
Skills
- Leadership
- Time management
- Microsoft excel
- MATH
- Communication skills
- Computer skills
- Logistics
- Bilingual
- Documentation review
- Employee training
- Customer service focus
- Team motivation
- Conflict resolution
- Workplace safety
- Performance improvement
CORE COMPETENCIES
- Warehouse Operations
- Materials Management
- Inventory Control
- Team Leadership
- Safety Compliance
- Process Optimization
- Performance Enhancement
- Customer Service
- Problem Solving
- Attention to Detail
- Task Prioritization
- Best Practices
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Walmart
10.2024 - Current
Problem Solve Clerk
Walmart
08.2020 - 10.2024
Floor PA
Amazon
02.2020 - 08.2020
Shift Lead
Blaze Pizza
01.2018 - 02.2020
High School Diploma -
Ramona High School