Guillermo Gutierrez
Santa Ana,CA
Summary
To secure a challenging position that will utilize skills and work experience while providing continuous opportunities for growth.
Overview
5
5
years of professional experience
Work History
Customer Service/Mail Preparer
Burger King
01.2020
- Provider great customer service
- Maintained a clean and orderly workplace
- Operated dry-cleaning equipment and prepare for service
- Cleaned windows, mopped, and cleaned machines
Prep Chef
Prepable Meals
04.2024 - Current
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Maintained composure and work quality while under stress.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Followed food safety practices and sanitation guidelines.
- Cleaned and maintained work areas, equipment and utensils.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Reduced food waste by implementing proper storage techniques and inventory management systems.
Manager
Burger King
05.2022 - 06.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Gardener
Private Gardening
01.2021 - 01.2022
- Planted, grew, watered and pruned the plants
- Provided general care for the plants and trees
- Maintained the quality of greenery and determine environmental conditions for growth
Construction Assistant
Private Contractor Assistant
01.2020 - 01.2021
- Demolition and assisted with clean-up and preparation
- Assisted installing drywall
- Served as a bilingual Spanish translator
Education
Community Leadership Training
Project Kinship
High School Diploma -
REACH Academy
Santa Ana, CA06.2022
Skills
- Bilingual
- Biliterate
- Bi-cultural
- Proficient in computers and technology
- Highly reliable
- Independent
- Diligent worker
- Self-starter
- Goal-oriented
- Great interpersonal skills
- Strong leadership skills
References
Provided Upon Request
Specialskillsandqualifications
- Bilingual, Biliterate and Bi-cultural: ability to speak, read and write Spanish
- Proficient in computers and technology
- Highly reliable and independent
- Diligent worker
- Self-starter and goal-oriented
- Great interpersonal skills
- Strong leadership skills
Timeline
Prep Chef
Prepable Meals
04.2024 - Current
Manager
Burger King
05.2022 - 06.2024
Gardener
Private Gardening
01.2021 - 01.2022
Customer Service/Mail Preparer
Burger King
01.2020
Construction Assistant
Private Contractor Assistant
01.2020 - 01.2021
Community Leadership Training
Project Kinship
High School Diploma -
REACH Academy