Guillermo Perales
Laredo,TX
Summary
Dynamic Parts Manager at Powell Watson Motors with a proven track record in inventory management and customer service. Successfully enhanced efficiency through an advanced inventory system, achieving significant cost savings. Cultivated strong vendor relationships to negotiate better pricing, while consistently improving customer satisfaction and streamlining operations.
Overview
1
1
year of professional experience
Work History
Parts Manager
Powell Watson Motors
09.2023 - 03.2025
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Ordered parts for customers, repair shops, and service departments for use in Type equipment.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
Education
High School Diploma - Automotive Engineering
United South High School
Laredo, TX05.2023
Skills
- Inventory management
- Invoice processing
- Customer service
- Ordering parts
- Improving customer satisfaction
- Stock management
- Vendor relations
- Inventory auditing
- Returns processing
- Purchasing strategies
- Inventory restocking
- Warehouse operations
- Customer relations
- Staff training
- Purchasing oversight
Languages
Spanish
Native or Bilingual
Timeline
Parts Manager
Powell Watson Motors
09.2023 - 03.2025
High School Diploma - Automotive Engineering
United South High School
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