Guillermo Perez
Huntersville,NC
Summary
Highly motivated high school student with skills in customer service, time management, and problem solving. Experienced as a Sales Associate at Old Navy, eager to apply these skills to any opportunity. Expertise in promoting product benefits and maintaining organized fitting rooms. Excellent multitasker who addresses customer inquiries efficiently. Skilled at finding solutions and delivering exceptional customer service. Effective collaborator during busy periods.
Overview
1
1
year of professional experience
Work History
Sales Associate
Old Navy
08.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Volunteer
El Buen Samaritano Church
02.2024 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School -
Pioneer Community Springs High School
06-2025
Skills
- Fitting room maintenance
- Flexible schedule
- Goal tracking
- Upselling
- Adapt to diverse groups
- Teamwork and collaboration
- Order processing
- Guest relations
- Customer service
- Brand promotion
- Product sales
- Problem-solving skills
Timeline
Sales Associate
Old Navy
08.2024 - Current
Volunteer
El Buen Samaritano Church
02.2024 - Current
High School -
Pioneer Community Springs High School
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