Guillermo Richard
Fort Myers,FL
Summary
Dynamic Behavioral Health Analyst with Aetna Health Insurance, skilled in analytical thinking and process improvements. Proven track record in developing personalized care plans and enhancing documentation practices, leading to increased efficiency. Adept at information gathering and mentoring, fostering staff development and productivity in collaborative environments.
Overview
6
6
years of professional experience
Work History
Behavioral Health Analyst
Aetna Health Insurance
2022.05 - Current
- Collaborated with mental health facilities to develop personalized care plans for each patient prior to discharge.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Research Specialist
Duos Living
2022.01 - 2022.05
- Established partnerships with external organizations to facilitate future research efforts.
- Developed comprehensive research reports, providing actionable insights to management as well as health insurance providers.
- Monitored previously-found research data to assess accuracy, validity and integrity.
Store Manager
AYR Wellness
2019.02 - 2021.08
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Associate of Science - Health Management & Administration
Heritage Institute
Fort Myers, FL2013-01
Skills
- Microsoft office
- Analytical thinking
- Adaptability
- Information gathering
- Data research and validation
- Process improvements
- Computer proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Behavioral Health Analyst
Aetna Health Insurance
2022.05 - Current
Research Specialist
Duos Living
2022.01 - 2022.05
Store Manager
AYR Wellness
2019.02 - 2021.08
Associate of Science - Health Management & Administration
Heritage Institute