Guillermo Viveros Rojas
Queen,United States
Summary
Proven quick learner and team player at Bacaro by significantly enhancing customer satisfaction through efficient order delivery and minimizing wait times. Notably improving service quality and operational efficiency in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Food Runner
Bacaro
02.2015 - Current
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
- Increased customer satisfaction with quick and courteous food delivery.
Food Runner
Da Marino Risorante Italiano
01.2011 - 02.2015
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Adapted to various dining settings and themes, providing versatile service to customers.
Busser
Opia Restaurant
08.2007 - 01.2011
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
Timeline
Food Runner
Bacaro
02.2015 - Current
Food Runner
Da Marino Risorante Italiano
01.2011 - 02.2015
Busser
Opia Restaurant
08.2007 - 01.2011
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