Summary

Overview

Work History

Education

Skills

Timeline

Guizhen Chen

Staten Island,NY

Summary

Dynamic and dedicated cashier with a proven track record at New Kingdom Buffet, excelling in customer service and cash handling. Recognized for resolving customer complaints effectively, enhancing loyalty, and maintaining a balanced cash drawer. Known for strong work ethic and integrity, consistently delivering exceptional assistance and support to customers.

Overview

2

2

years of professional experience

Work History

Cashier

New Kingdom Buffet

12.2022 - 03.2025

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.

Education

Associate Of Applied Science - Business Finance

College of Statenisland

Staten Island, NY

12.2022

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy

Time management skills
Cash handling
Cleaning and sanitizing

Timeline

Cashier

New Kingdom Buffet

12.2022 - 03.2025

Associate Of Applied Science - Business Finance

College of Statenisland