Gulara Kazimirova
Puyallup,WA
Summary
An excellent customer service representative offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Conversion Logix
Bothell, WA
11.2016 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Mariner High School
Everett, WASkills
- Issue and Complaint Resolution
- Data Entry and Maintenance
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Customer Account Management
- Livechat Messaging
- Typing speed of 45 wpm
- Knowledgeable in Microsoft Office, Google Chrome, Internet Explorer
- Strong Communication Skills
Languages
Russian
Native or Bilingual
Timeline
Customer Service Representative
Conversion Logix
11.2016 - Current
High School Diploma -
Mariner High School
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