Summary
Overview
Work History
Education
Skills
Training
Languages
Timeline
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GULNAZ KADYRAKHUNOVA

GULNAZ KADYRAKHUNOVA

New York,NY

Summary

As a luxury retail professional, I prioritize integrity, excellence, diversity, and customer satisfaction in all aspects of my work. Through my extensive experience in the industry, I have honed exceptional interpersonal skills that allow me to effortlessly communicate and collaborate with clients and colleagues from diverse cultural backgrounds. As a fluent multilingual, I am equipped to navigate crossborder communication with ease. I am currently seeking career opportunities that align with my values and allow me to leverage my existing knowledge and skillset while continuing to grow in a diverse and dynamic environment.

Results-driven engagement professional prepared to excel in coordinating member initiatives. Proven track record of implementing successful member programs and fostering strong community relationships. Valued for collaborative teamwork and adaptability to evolving needs, showcasing skills in project management and member relations.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

COORDINATOR OF MEMBER ENGAGEMENT

NEW SOLUTIONS STAFFING
07.2024 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.

SENIOR SALES ADVISOR & AFTER SALES EXPERT

GUCCI & GUCCI KIDS STORE
01.2014 - 01.2022
  • Provide exceptional customer service and create a personalized shopping experience for each client
  • Develop and maintain relationships with clients to foster long-term loyalty and repeat business
  • Meet and exceed sales targets and KPIs set by the company
  • Assist in visual merchandising and ensuring the store's appearance is up to company standards
  • Handle and resolve customer complaints or issues in a timely and professional manner
  • Act as a brand ambassador for Gucci by embodying the company's values and image
  • Develop and implement sales strategies and plans that align with the company's goals and objectives
  • Lead, manage and motivate the sales team to achieve sales targets and KPIs set by the company
  • Train and mentor junior sales staff to improve their sales and customer service skills
  • Monitor and analyze sales performance data and report on sales metrics, trends, and forecasts to senior management

SENIOR SALES ADVISOR

RALPH LAUREN, Etoile Group
01.2012 - 01.2014

Head of department

ICONIC Landmark group
01.2010 - 01.2012

Education

Diploma - Tourism Management

Bishkek Humanitarian University
Kyrgyzstan
09.2004

Skills

  • STRONG INTERPERSONAL SKILLS
  • KNOWLEDGE OF LUXURY FASHION
  • EMOTIONAL INTELLIGENCE
  • RELATIONSHIP BUILDING
  • LEADERSHIP
  • TIME MANAGEMENT
  • ATTENTION TO DETAIL
  • PROBLEM SOLVING
  • ADAPTABILITY

Training

  • Chalhoub Retail Academy
  • Excellent Customer Service
  • After Sales Service
  • Loss and Prevention
  • Fire and Safety Training

Languages

Russian
Native or Bilingual
English
Full Professional

Timeline

COORDINATOR OF MEMBER ENGAGEMENT

NEW SOLUTIONS STAFFING
07.2024 - Current

SENIOR SALES ADVISOR & AFTER SALES EXPERT

GUCCI & GUCCI KIDS STORE
01.2014 - 01.2022

SENIOR SALES ADVISOR

RALPH LAUREN, Etoile Group
01.2012 - 01.2014

Head of department

ICONIC Landmark group
01.2010 - 01.2012

Diploma - Tourism Management

Bishkek Humanitarian University
GULNAZ KADYRAKHUNOVA