Guneeta Tuteja-Vasquez
Hewlett,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Home Service Specialist/Relationship Banker/Teller Associate
Bank Of America
11.2015 - 08.2023
- As HSS Processed Home Equity Line Of Credit Applications
- Reviewed, Uploaded and Faxed Required Documents
- Verified Client's Employment via Equifax and VeriTax
- Completed Verification Of Mortgage
- Completed Salary/Wages, Social Security & Pension Income
- As a Relationship Banker Engaged Client's in the Lobby to Educate Simple Transactions Through Self-Service Technologies
- Open Deposit Accounts and Sell Banking Products
Financial Services Associate
Roslyn Saving Bank
05.2014 - 09.2015
- Developed and maintained database of records to facilitate smooth transactions for financial processes.
- Administered account transactions and responded to customer inquiries concerning financial products.
- Administered account transactions with customers and assisted in generating sales opportunities.
- Performed ATM deposits, withdrawals, check deposits and check cashing.
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Maintained knowledge of new investment products and assisted in developing sales strategies.
Customer Service Representative
Raymour & Flanigan Furniture And Mattress Store
04.2012 - 03.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Associate of Applied Science - Paralegal Studies
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Customer Accounts Management
- Creditworthiness Evaluations
- Appraisal Reports
- Credit Report Verification
- Customer Interaction
- Customer Care
Timeline
Home Service Specialist/Relationship Banker/Teller Associate
Bank Of America
11.2015 - 08.2023
Financial Services Associate
Roslyn Saving Bank
05.2014 - 09.2015
Customer Service Representative
Raymour & Flanigan Furniture And Mattress Store
04.2012 - 03.2014
Associate of Applied Science - Paralegal Studies
LaGuardia Community College of The City University of New York
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