Gunnar Kershaw
Yuma,AZ
Summary
Hospitality Professional experienced in beverage mixing, inventory management, and customer satisfaction. Enhanced operational efficiency and fostered positive relationships through effective communication and conflict resolution. Delivered exceptional service while maintaining organization and adaptability in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Baytender
Birdie Swing Bays
Yuma, AZ
05.2026 - 08.2026
- Serve beverages according to customer preferences.
- Manage inventory levels, ordering supplies to prevent shortages during peak times.
- Maintain cleanliness of bar area, ensuring compliance with health and safety standards.
- Served high customer volumes during special events, nights, and weekends.
- Train new staff on operational procedures and customer service excellence.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Minor Hockey Referee
Yuma Youth Hockey League
Yuma, Arizona
09.2019 - 11.2025
- Officiated youth hockey games to ensure fair play and adherence to rules.
- Monitored player safety and welfare throughout games and practices.
- Handled game-related disputes and conflicts with a calm demeanor to maintain game integrity.
- Facilitated communication with players, coaches, and parents to foster a positive game environment.
- Collaborated with fellow referees to coordinate game flow and decisions.
- Delivered constructive feedback to young players to enhance sportsmanship and gameplay conduct.
- Provided feedback to coaches regarding their team's performance during the game.
- Coordinated with league supervisors regarding scheduling changes or special events.
Real Estate Intern
Roots Collective Co
Yuma, AZ
06.2025 - 07.2025
- Conducted property research and market analysis to support accurate real estate listings.
- Analyzed data to produce reports on real estate trends and pricing for strategic decision-making.
- Compared similar properties to determine competitive market price.
- Managed online listings by updating descriptions and photos.
- Recorded property listings and client inquiries to ensure up-to-date information management.
- Generated lists of properties for sale, descriptions and available financing options.
Administrative Assistant
Gallemore Dental Group
Yuma, AZ
07.2024 - 05.2025
- Facilitated clear communication between patients and dental staff, enhancing patient experience.
- Assisted in maintaining patient records and confidentiality protocols.
- Prepared treatment rooms for patient procedures.
- Streamlined filing systems for physical and electronic documents, maintaining accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed office supplies inventory and ensured equipment functionality to support daily operations.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Supported billing processes by preparing invoices and payment records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Barista
Mostly Muffins
Yuma, AZ
01.2021 - 04.2021
- Crafted coffee and espresso beverages according to established recipes, ensuring quality and consistency.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Welcomed customers and efficiently processed orders for coffee drinks and food items, enhancing overall service experience.
- Operated cash register, processed transactions, and managed payments efficiently.
- Ensured cleanliness of workstations and dining areas to create a welcoming environment for customers.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Engaged in ongoing training to improve beverage preparation skills and customer service.
Education
Bachelor of Science - Science in Finance
Grand Canyon University
Phoenix, AZ05-2029
High School Diploma -
Yuma Catholic High School
Yuma, AZ05-2025
Associate of Science - Science
Arizona Western College
Yuma, AZ05-2025
Skills
- Customer service
- Cleanliness and hygiene
- Communication skills
- Conflict resolution
- Time management
- Office administration
- Project management
- Dependable performer
- Highly reliable
- Customer engagement
- Sanitation practices
- Beverage service
Affiliations
College Roller Hockey Player
Education and Training
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References
References available upon request.
Timeline
Baytender
Birdie Swing Bays
05.2026 - 08.2026
Real Estate Intern
Roots Collective Co
06.2025 - 07.2025
Administrative Assistant
Gallemore Dental Group
07.2024 - 05.2025
Barista
Mostly Muffins
01.2021 - 04.2021
Minor Hockey Referee
Yuma Youth Hockey League
09.2019 - 11.2025
Associate of Science - Science
Arizona Western College
High School Diploma -
Yuma Catholic High School
Bachelor of Science - Science in Finance
Grand Canyon University