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Detail-oriented Technical Support Specialist with 3 years of experience in data operations, system maintenance, and user support. Skilled in configuring, deploying, and maintaining Wintel/Linux PCs, printers, and network devices. Proficient in Microsoft 365, Teams, and ITSM tools, with a strong focus on customer service, ticket resolution, and meeting SLA targets. Self-motivated and adaptable, with a solid track record of supporting diverse IT environments efficiently.

Experienced professional with Master of Business Administration and Bachelor of Business Administration & Computer Information Systems. Office management and organizational skills that have led to increasing efficiency and improving customer satisfaction. Demonstrated ability to achieve targeted goals, meet budgets, and excel in challenging situations. Ability to quickly building rapport, establish trust, and motivate staff at all levels. Outstanding problem solving, critical thinking, and communications skills. Expertise in creating, developing, and implementing administrative process improvements that streamline operations and ensure a smoothly run enterprise, with excellent functional and technical computer support skills. Seeking to leverage skills and experience in a technical role in Information Security, Policy and Plans, Project Management, Network/Customer Support or Systems Administration which I can significantly contribute to the overall success of a respected organization.
IT professional with thorough understanding of system administration and network management. Proven ability to troubleshoot complex issues and deploy effective solutions. Highly reliable team player with focus on collaboration and adaptability to meet evolving technical needs. Proficient in cybersecurity measures and system upgrades.
Knowledgeable [Desired Position] with solid background in managing and optimizing IT systems and infrastructure. Successfully implemented network security protocols and streamlined support processes to enhance productivity. Demonstrated problem-solving skills and effective communication in fast-paced environments.

Motivated and driven worker, hard worker with familiarity in warehouse, factory, office, and tech environments. Have a passion for computers, networking, cybersecurity, automation, and robotics. Comfortable in both individual and team environments. Willing to learn new jobs, positions, tasks, and roles. I like new challenges that help me learn and grow as a professional. Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.

IT Support Analyst with a decade of experience in troubleshooting and user training. Increased ticket resolution efficiency and improved employee technical proficiency driving operational efficiency and enhancing user satisfaction.

Gunnar Sorensen

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LG Technology Specialist

Technology Associate

Generalist

Manager

Parts & Service Associate

Barista

Education

Bachelor of Information Systems And Technology - Information Systems & Information Technology

High School Diploma -

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LG Technology Specialist

Generalist

Technology Associate

Manager

Parts & Service Associate

Barista

Bachelor of Information Systems And Technology - Information Systems & Information Technology

High School Diploma -

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