Gunner Glass
Columbus,OH
Summary
Motivated Veteran with 4 years of work with good communication skills and leadership. Seeking position as a package handler, administrator or Mental health work. I Want to use my skills to the job and learn new skills within the job.
Adept Mental Health Technician with a proven track record at The Buckeye Ranch, I excel in compassionate care and crisis intervention. Leveraging behavior management and de-escalation techniques, I've significantly enhanced patient recovery processes. My dedication to continuous professional development and ability to foster positive relationships underscore my commitment to excellence in mental health support. Hardworking professional with reliable, safety-conscious mindset and 1 year of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Adaptable Administrative Specialist with background in managing office functions, coordinating schedules, and providing support to management. Strengths include strong organizational abilities, exceptional communication skills, and adeptness at multitasking. Noted for enhancing operational efficiency in previous roles by streamlining processes and optimizing resource utilization.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
The Buckeye Ranch
07.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
Marine
USMC Camp Lejeune
Camp Lejeune, NC
01.2019 - 01.2023
- Utilized computer software and tools to analyze projects, predict machinery problems and design solutions
- Monitored progress and pace of work to keep projects on schedule
- Met customer needs by negotiating and agreeing on project budgets, timescales and specifications with clients
- Developed, used and optimized computer modeling and scale models to enhance designs
- Improved office organization by developing filing systems and customer database protocols
- Appraised, forecasted and determined conditions and strategies to achieve goals and objectives
- Developed innovative strategies to establish best practices, promoting profitability
- Followed up with customer accounts to resolve unpaid or past due accounts
Package Handler
UPS CC COLUMBUS
05.2017 - 06.2018
- Sorted items according to its destination
- Assembled, sealed and loaded packages into correct trucks
Deli Clerk
Meijer
03.2016 - 08.2016
- Keep work areas clean, neat and sanitized according to requirements
- Checked the refrigerated and frozen cases and restocked them when product levels were low
- Prepared orders according to customer preferences
- Provided exceptional customer service to all guests, even in peak business periods
Education
High School Diploma -
Hamilton Township High School
Columbus, OH05.2016
Skills
- Excellent customer service skills
- Compassionate care
- Behavior management
- Behavior observation
- Suicide prevention
- Progress monitoring
- Behavioral management
- Problem-solving
- Crisis intervention
- De-escalation techniques
- Spreadsheet creation
- Document management
- Customer relations
- Verbal communication
- Negotiation
- Activity reporting
- Order processing
- Billing oversight
- File organization
- Research and analysis
- Call handling
- Scheduling
- Time management
- Document proofreading
- Prioritizing work
- Resourceful
- Dedicated team player
- Material storage
- Product packing
- Truck loading
- Truck loading and unloading
Community Service & Volunteer Work
Helped out with cleaning up trash and helped with putting plants at a memorial., 03/25/21, 03/30/21
References
Amante Gray (614) 929-0871
Jennifer Kinizie (614) 208-3815
Dustin Conception (850) 661-6418
Eric Bailey (734) 263-9351
Timeline
Mental Health Technician
The Buckeye Ranch
07.2023 - Current
Marine
USMC Camp Lejeune
01.2019 - 01.2023
Package Handler
UPS CC COLUMBUS
05.2017 - 06.2018
Deli Clerk
Meijer
03.2016 - 08.2016
High School Diploma -
Hamilton Township High School
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