Gurleen Kaur
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on tasks to improve my skills and the environment I am in.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
The Home Depot Inc
05.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved accounting, service and delivery concerns.
- Provided training and support to new associates to help provide high-quality customer service.
Counter Server
Panda Express
07.2019 - 04.2020
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Demonstrated knowledge and applied proper food handling standards.
- Processed cash, debit and credit card payments using POS system.
- Took orders at drive-thru and/or front counter.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
Education
Bachelor of Arts - Political Science
California State University - Sacramento
Sacramento, CA05.2025
Associate of Arts - Political Science
Merced College
Merced, CA12.2022
High School Diploma -
Gustine High School
Gustine, CA06.2020
Skills
Communication, Time Management, Organization, Writing
Timeline
Customer Service Associate
The Home Depot Inc
05.2020 - Current
Counter Server
Panda Express
07.2019 - 04.2020
Bachelor of Arts - Political Science
California State University - Sacramento
Associate of Arts - Political Science
Merced College
High School Diploma -
Gustine High School
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