Gurlene Charles
Miami,FL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Supervisor
Caribbean Best Market
12.2020 - 01.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
Tutor Supervisor
Gang Alternatives Program
09.2016 - 06.2018
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL04.2024
Associate of Arts - Business Management
Broward College
Fort Lauderdale, FL05.2020
Skills
- Financial Management
- Priority Management
- Bilingual
- Excellent writing skills, with strong attention to detail and the ability to write creative, personalized emails to prospects and to communicate clearly and concisely with team members
Timeline
Supervisor
Caribbean Best Market
12.2020 - 01.2022
Tutor Supervisor
Gang Alternatives Program
09.2016 - 06.2018
Associate of Science - Nursing
Miami Dade College
Associate of Arts - Business Management
Broward College
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