Gurpreet Singh
Arlington,TX
Summary
High-energy Front Office Manager brings significant experience and great customer service skills. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization.
Overview
3
3
years of professional experience
Work History
Front Desk Representative
Kooner A.C. & Ref. Eng.
New Delhi, Delhi
08.2022 - 08.2023
- Provided exceptional customer service as a front desk representative, handling inquiries, registering service requests for air conditioners, and assisting with pricing information for AC purchases.
Customer Service Agent
Carnegie Tech
New Delhi, Delhi
06.2020 - 09.2020
- I worked on a social media app name Mandi Gobindgarh (later name changed to Democracy)
- This app is for the people of Mandi Gobindgarh. App have 10K+ downloads
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
Education
Master of Science - Computer Science
The University of Texas At Arlington
Arlington, TX01-2026
B-Tech in Computer Science -
Guru Tegh Bahadur Institute of Technology
07.2021
Senior Secondary (XII), Science -
National Victor Public School
03.2017
Skills
- Correspondence Management
- Word Processing
- Scheduling Appointments
- Cash Handling
- File Management
- Guest Relations
- Hospitality Services
- Listening Skills
- Effective Planning
- Problem-Solving Skills
- Front Office Support
- Credit and Cash Payments
- Report Generation
Affiliations
Lead Member - Leader of Tomorrow (NGO)
Led impactful initiatives as a member of the "Leader of Tomorrow" NGO, including organizing successful cleaning drives and donation collections to support underprivileged children's education.
Timeline
Front Desk Representative
Kooner A.C. & Ref. Eng.
08.2022 - 08.2023
Customer Service Agent
Carnegie Tech
06.2020 - 09.2020
Master of Science - Computer Science
The University of Texas At Arlington
B-Tech in Computer Science -
Guru Tegh Bahadur Institute of Technology
Senior Secondary (XII), Science -
National Victor Public School
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