Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gursharn Singh

Manteca,CA

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Ability to quickly learn company products and services, ensuring accurate and efficient customer support. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

DJ

Sharn LLC
02.2024 - Current
  • Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
  • Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
  • Implemented effective time management strategies allowing proper preparation prior to each performance.
  • Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
  • Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
  • Offered creative input on event themes, assisting in the development of unique celebrations catered to client preferences.
  • Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
  • Coordinated with other vendors at events to ensure seamless integration of audiovisual components into the overall experience.

Courtesy Clerk

Raley's
12.2022 - 03.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Brand Ambassador

Banana Republic
11.2022 - 01.2023
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Showed understanding of customer's personal style and preferences when offering product advice to deliver an amazing shopping experience.
  • Assisted with daily opening and closing tasks to maintain a clean, neat, and professional store.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Rang up customers by processing cash and credit payments to complete sales transactions.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.

Education

High School Diploma -

Penn Foster
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Responsible
  • Teamwork
  • Leadership
  • Time management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

DJ

Sharn LLC
02.2024 - Current

Courtesy Clerk

Raley's
12.2022 - 03.2023

Brand Ambassador

Banana Republic
11.2022 - 01.2023

High School Diploma -

Penn Foster

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