Compassionate professional with a background in counseling fields, known for high productivity and efficient task completion. Possess specialized skills in active listening, crisis intervention, and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations.
Overview
27
27
years of professional experience
Work History
Owner
Most Valuable Pickup
Houston, TX
12.2019 - Current
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Created marketing campaigns to attract new customers.
Led startup and creation of operational procedures and workflow planning.
Developed strategic plans to increase profitability and efficiency.
Senior Advisor
Tennessee Volunteer Challenge Program
Nashville, TN
05.2018 - 12.2019
Primary advisor to the Executive Level pertaining to Trainee and Cadre issues.
Directly managed four (4) Shift Supervisors and indirectly managed twenty (20) Cadre.
Monitored scheduling/assigned duties and activities to Cadre.
Recommended and imposed disciplinary actions when required for all subordinates.
Coordinated and supervised the general development, academic and nonacademic skills training of one hundred and fifty plus JCP trainees.
Assist in development and implementation of trainee handbook provisions and life skills training.
Juvenile Supervision Officer
Davidson County Juvenile Detention Center
Nashville, TN
05.2017 - 05.2018
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Patrolled correctional facility to ensure it's clean, secure and maintained.
Assessed potential placements for high-risk youth requiring residential placement away from home environment.
Participated in regular team meetings to discuss caseloads, new policies and procedures.
Facilitated communication between family members, court personnel, school personnel, mental health professionals and other agencies involved with a juvenile's case file.
Educated parents and guardians about available resources within the community that can assist them in dealing with delinquent behavior from their children.
Participated in team meetings to discuss strategies for managing difficult inmates.
Facilitated communication between inmates and facility staff, including relaying requests and grievances.
Conducted searches of inmates and visitors to prevent the smuggling of contraband.
Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Operations Manager
United States Marine Corps
Various Locations
02.1998 - 07.2015
Supervised facilities and individual readiness trainings while maintaining 100% accountability of multimillion-dollar high tech tactical vehicles.
Directed safety operations, conducted routine inspections and noted deficiencies.
Trained over 15,000 Marines for deployment to Operation Enduring Freedom.
Determined and implemented standard operating procedures, while initiating recommendations for procedural and policy changes to optimize operations and projects as needed.
Recruitment
Tracked and maintained a monthly expense report for government travel charge cards.
Supervised a team of recruiters to meet monthly quotas.
Conduct in-briefs, final interviews, and educational training classes for more than 600 students.
Recruited over 200 men and women into the United States Marine Corps.
Education
Bachelor of Arts - Entrepreneurship/Organizational Leadership
Simmons College of Kentucky
Louisville, KY
05-2025
Associate of Applied Science - Industrial Process Technology
Nashville State Community College
Nashville, TN
05-2017
Skills
Training & Development
Problem-solving
Outreach programming
Intake procedures
Risk and needs assessments
Training and mentoring
Community service programs
Offender supervision
Public speaking
Firearm basic training
Advanced defensive tactics training
Weapons training
Report writing
Interviewing expert
Timeline
Owner
Most Valuable Pickup
12.2019 - Current
Senior Advisor
Tennessee Volunteer Challenge Program
05.2018 - 12.2019
Juvenile Supervision Officer
Davidson County Juvenile Detention Center
05.2017 - 05.2018
Corrections Corporal
Tennessee Prison For Women
09.2015 - 05.2017
Operations Manager
United States Marine Corps
02.1998 - 07.2015
Bachelor of Arts - Entrepreneurship/Organizational Leadership
Simmons College of Kentucky
Associate of Applied Science - Industrial Process Technology
Nashville State Community College
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