Gustavo Chaidez
San Jose,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Movie Theater Employee
Cinelux Theaters
07.2023 - Current
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Checked IDs for age-restricted shows in compliance with regulations.
- Provided exceptional customer service to promote positive movie-going experience.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Sold admission, processed payments, and issued tickets.
Host
Patxis Pizza
01.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma -
Branham High School
San Jose, CA06.2023
Skills
- Team Collaboration
- Telephone Reception
- Server Support
- Reservations Management
- Impression Management
- Bilingual
- Menu Board Art
- Customer Service
- Guest Complaint Resolution
Languages
Spanish
Native or Bilingual
Timeline
Movie Theater Employee
Cinelux Theaters
07.2023 - Current
Host
Patxis Pizza
01.2023 - Current
High School Diploma -
Branham High School
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