Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GUSTAVO GALVIZ

Atlanta,30058

Summary

Experienced bank teller with proven track record of effectively managing high volumes of cash in fast-paced bank environments. Demonstrated expertise in financial transactions, fraud prevention, and ensuring compliance with security acts and regulations. Currently seeking new opportunity offering room for advancement to leverage strong sales abilities and results-oriented nature. Known for problem-solving skills, keen attention to detail, and analytical thinking abilities.

Overview

5
5
years of professional experience

Work History

Sales and service representative

Autochlor
06.2023 - Current
  • Meet with potential clients to talk and go over some of the needs of their business and see how Autochlor can fulfill those needs
  • Provide service for the machines and keep them up to standard making sure it functions properly
  • Provided and sell a variety of chemicals for different use like floors, food contact surfaces among others
  • Collect and assign customers payments if client has different invoices open
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
  • Develop and maintain relationships with new and existing customers in order to promote sales and services.

Financial Crimes Specialist

Truist Bank
06.2022 - 06.2023
  • Conducted preliminary investigations to confirm violations that occurred Financial Crimes Specialist and obtained relevant documents and testimony from involved parties
  • Analyzed financial statements, bank records and databases to identify fraud and other instances of financial crimes
  • Authority to freeze or block account if any fraud is suspected, until further investigation is complete
  • Summarized all key information regarding investigation into detailed report into a program for record keeping purpose
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
  • Develop and implement effective strategies to prevent financial crimes and ensure compliance with regulatory requirements.

Bank teller

Truist Bank
03.2020 - 06.2022
  • Enhance customer experience through personalized interactions and customer service
  • Provide accurate and efficient banking transactions for customers to ensure their satisfaction and loyalty
  • Identify and resolve any discrepancies or errors in customer transactions to ensure accuracy and integrity of financial records
  • Promote bank products and services to customers to increase their engagement and meet sales goals
  • Ensure that all customer transactions are conducted in compliance with banking regulations and procedures.

Education

High School Diploma -

Freedom High School
Orlando, FL
05.2018

Skills

  • Critical Thinking
  • Problem-solving
  • Fast learner
  • Data analysis
  • Compliance, banking laws and regulations
  • Fraud detection
  • Risk management
  • Customer service

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales and service representative

Autochlor
06.2023 - Current

Financial Crimes Specialist

Truist Bank
06.2022 - 06.2023

Bank teller

Truist Bank
03.2020 - 06.2022

High School Diploma -

Freedom High School

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GUSTAVO GALVIZ