Gustavo Lopez
Oceanside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Solutions Specialist
Cox Communications
08.2019 - Current
- Mentored junior sales staff in developing essential skills, leading to an improvement in overall team performance.
- Identified opportunities for upselling and cross-selling products or services based on individual client requirements.
- Developed strong client relationships for enhanced customer loyalty and repeat business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Retail Sales Consultant
AT&T
02.2019 - 08.2019
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Front Desk Receptionist
Grand Pacific Palisades Resort & Hotel
11.2018 - 01.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Lead Sales Associate
Dicks Sporting Goods
10.2017 - 10.2018
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
Education
High School Diploma -
Oceanside High School
Oceanside, CA06.2014
Skills
- Sales process optimization
- Customer Complaint Resolution
- Rapport and relationship building
- Solution selling
- New Hire Onboarding
- Customer Billing
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Solutions Specialist
Cox Communications
08.2019 - Current
Retail Sales Consultant
AT&T
02.2019 - 08.2019
Front Desk Receptionist
Grand Pacific Palisades Resort & Hotel
11.2018 - 01.2019
Lead Sales Associate
Dicks Sporting Goods
10.2017 - 10.2018
High School Diploma -
Oceanside High School
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