Gustavo Lopez
Covington ,LA
Summary
Proven achiever with a track record of enhancing customer satisfaction and expanding client base at Best Buy. Expert in safe food handling and bilingual communication, I excel in fast-paced environments, significantly improving team efficiency and service quality at Chimes Restaurant and Don’s Seafood. Skilled in customer service and time management, I consistently exceed sales targets and operational goals.
Overview
15
15
years of professional experience
Work History
Server/Trainer
Chimes Restaurant
01.2014 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Cook/Server/Trainer
Don’s Seafood
12.2011 - 03.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Representative
Best Buy
05.2009 - 05.2010
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Covington High School
Covington, LA05.2007
Skills
- Effective Time Management
- Menu Memorization
- Safe Food Handling
- Order Accuracy
- Customer Service
- Bilingual
Languages
Spanish
Professional Working
Timeline
Server/Trainer
Chimes Restaurant
01.2014 - Current
Cook/Server/Trainer
Don’s Seafood
12.2011 - 03.2014
Sales Representative
Best Buy
05.2009 - 05.2010
Covington High School
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