Gustavo Medina
El Cerrito,CA
Summary
Skilled, inclusive, bilingual leader successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated ability to work independently and in a collaborative team setting, building and maintaining rapports, adapting to changing demands and learning new information quickly. Skilled in intercultural and interpersonal communications.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Front Desk Manager
New Perspectives Behavioral Health
Las Vegas, Nevada
09.2019 - 08.2026
- Managed front desk operations and ensured smooth daily workflow.
- Coordinated patient appointments and maintained accurate scheduling records.
- Trained and supervised front desk staff on service protocols and procedures.
Certified Chiropractic Assistant
Fine Chiropractic Center
Las Vegas, Nevada
01.2014 - 09.2019
- Managed patient scheduling and maintained appointment records efficiently.
- Assisted chiropractors with patient evaluations and treatment plans.
- Educated patients on exercises and rehabilitation techniques for recovery.
Education
Associate of Arts - Psychology
Nevada State University
Henderson, NV 09.2004 - 12.2007
Skills
- Front desk operations
- Appointment scheduling
- Patient management
- Microsoft office
- Internet navigation
- Analysis and strategy
- Conflict resolution
- Staff training
- Spanish fluency
- Inclusive communication
Affiliations
- Avid cross-country and mountain runner; also enjoy interior and landscape design, kayaking, stir-frying, yoga, and spending time with my mini goldendoodle.
References
References available upon request.
Timeline
Front Desk Manager
New Perspectives Behavioral Health
09.2019 - 08.2026
Certified Chiropractic Assistant
Fine Chiropractic Center
01.2014 - 09.2019
Associate of Arts - Psychology
Nevada State University
09.2004 - 12.2007