Gustavo Orozco
Morgan Hill
Summary
- Hardworking and dedicated team player with experience in physical work environments. Skilled at following procedures, maintaining safety standards, and completing tasks efficiently. Quick learner and with a positive attitude.
Overview
9
9
years of professional experience
Work History
General Merchandise & Fulfillment Expert
Target
10.2017 - 06.2020
- Examined details for damages, defects, and other unsalable conditions and followed instruction to record findings, filled out damage claims, or requested product replacement to avoid 95% of errors of unsalable items being sold.
- Fulfilled daily tasks efficiently in inventory management and monitoring sales floor activities using Android-based
ZebraTechnologies TC51; demonstrated step-by-step tutorial on using hand-held mobile device to new teammate. - Practiced entering data into database after counting stock inventory and input updated values into LIFO Software to correctly display out-of-stock and low-stock items.
- Operated POS System fluently in backtracking transactions, processing payments, and receiving real-time info on purchases within 1 month of being hired; error reduction went from 75% to 0%.
Manufacturing Production Associate
Tesla
06.2020 - 04.2024
- Executed preparation of vehicle surfaces for painting through thorough cleaning, sanding, and masking techniques.
- Verified surface quality compliance prior to paint application.
- Identified and corrected imperfections such as scratches, dust, or debris.
- Maintained cleanliness and organization of workstations to prevent contamination.
- Collaborated with team members and supervisors to maintain smooth workflow.
- Worked efficiently in a high-volume production environment to mee daily targets.
Retail Sales Associate & Cashier
Macy’s
07.2024 - Current
- Assisted customers in locating requested items using inventory system to check for availability and navigated customers to belonging section using clear, simple directions.
- Collaborated with team to accomplish closing procedures in cashing out register and confirming total cash in drawer at start and end of shift with time efficiency and counting accuracy, minimizing 0% of errors with no recounts needed.
- Grew confidence in operating cash register and POS system for payment processing, returns, online order pick-ups without close supervision while reducing errors to 0%
- Vouched to customers about benefis, bonuses, brand exclusues induded with members reward program and described how point system works favorably, increased store # enrolled membership goals, and retained Customer loyalty.
Education
High School Diploma -
Ann Sobrato High School
Morgan HillSkills
- Active listening & learning
- Communication
- Great at time management
- Able to work under pressure
- Teamwork & collaborating
- Problem-solving
- A very hard worker
- Customer service
Timeline
Retail Sales Associate & Cashier
Macy’s
07.2024 - Current
Manufacturing Production Associate
Tesla
06.2020 - 04.2024
General Merchandise & Fulfillment Expert
Target
10.2017 - 06.2020
High School Diploma -
Ann Sobrato High School