Gustavo Rosas
Orlando
Summary
- Passionate about being of service to others and making a positive impact.
- Highly coachable and eager to learn and master the craft of insurance.
- Humble and open to constructive feedback.
- Always striving for personal and professional growth.
- Hardworking and willing to dedicate the necessary hours to excel.
- Responsible family man with a strong commitment to providing for my daughter.
Overview
5
5
years of professional experience
Work History
Independent Insurance Agent
Family First Life
04.2023 - Current
- Utilized CRM software to manage client relationships.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
Air Traffic Controller
U.S. NAVY
03.2020 - 10.2021
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Provided pilots with instructions for safe landings and takeoffs at airport.
- Oversaw emergency flight operations per government regulations for aircraft experiencing bad weather and equipment failure
- Coordinated domestic and international air ambulance flights on monthly basis.
Education
High School Diploma -
Miami Sunset Senior High
Miami, FL06-2019
Skills
- Policy analysis
- Insurance products
- Customer follow-up
- Leads prospecting
- Cold calling
- Lead development
- Client retention strategies
- Performance tracking
- Customer relations
Timeline
Independent Insurance Agent
Family First Life
04.2023 - Current
Air Traffic Controller
U.S. NAVY
03.2020 - 10.2021
High School Diploma -
Miami Sunset Senior High