Gustavo Zorrilla Munoz
Milwaukee,WI
Summary
Dynamic professional with a proven track record at Heart Of The House, excelling in scheduling coordination and team collaboration. Enhanced operational efficiency through innovative training programs and process improvements, fostering a positive work environment. Committed to delivering exceptional customer service while optimizing inventory control and team performance.
Developed skills in leadership, coordination, and problem-solving within dynamic and fast-paced environment. Adaptable and looking to transition into new field, leveraging expertise in team management and resource optimization. Committed to bringing efficiency and innovation to new professional challenges.
Overview
3
3
years of professional experience
Work History
Onsite Supervisor
Food Staffing Service
03.2024 - Current
- Coordinated daily staffing logistics to ensure optimal workforce levels and operational efficiency.
- Trained new employees on safety protocols and operational procedures to enhance compliance and performance.
- Monitored employee performance and provided feedback to improve service quality and team morale.
- Implemented scheduling adjustments based on client needs, improving response times and service delivery.
Account Dual Manager
Heart Of The House
11.2022 - 06.2023
- Oversaw daily operations, ensuring adherence to company policies and quality standards.
- Developed and implemented training programs to enhance team performance and service delivery.
- Streamlined workflow processes, improving efficiency and reducing operational bottlenecks.
- Managed inventory control systems, optimizing stock levels and minimizing waste.
- Led team meetings to align goals, address challenges, and foster collaboration among staff.
Supervisor
Heart Of The House
07.2022 - 11.2022
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members on effective workflows and operational best practices.
- Coordinated scheduling and task assignments to optimize productivity within the team.
- Implemented process improvements that enhanced efficiency in service delivery.
- Collaborated with management to develop strategies for operational excellence and team engagement.
Education
High School Diploma -
Juan Bautista Arismendi
El Tigre, Venezuela07-2003
Skills
- Scheduling coordination
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Customer service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Onsite Supervisor
Food Staffing Service
03.2024 - Current
Account Dual Manager
Heart Of The House
11.2022 - 06.2023
Supervisor
Heart Of The House
07.2022 - 11.2022
High School Diploma -
Juan Bautista Arismendi