Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Certification
Affiliations
References
Timeline
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GUY G. COUNCIL

West Haven

Summary

Enthusiastic server with a proven track record in customer service and team collaboration. Recognized for attention to detail and effective cash handling, ready to contribute to a vibrant team and drive impactful guest experiences. Dynamic server with a strong focus on customer service, cash handling, and team collaboration. Proven ability to thrive in fast-paced environments and deliver exceptional dining experiences. Experienced professional with a solid background in food service. Offers an excellent track record of tackling various tasks to support the kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. High-energy professional, skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Panda Express
Orange
06.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Took and processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in training new servers on restaurant policies and procedures.
  • Handled guest inquiries and resolved issues promptly and courteously.
  • Managed cash transactions and balanced cash drawer at shift end.
  • Upsold menu items to enhance guest experience and increase sales.

Cashier

Duchess Restaurant
Orange
03.2024 - 07.2025
  • Processed customer transactions using point-of-sale systems efficiently.
  • Provided exceptional customer service to enhance shopping experience.
  • Managed cash drawer, ensuring accurate cash handling and reconciliation.
  • Assisted in stocking shelves and maintaining merchandise displays.
  • Handled customer inquiries and resolved issues promptly and courteously.
  • Collaborated with team members to maintain a clean work environment.
  • Trained new cashiers on register operations and customer service standards.

Busser

Jimmies Of Savin Rock
West Haven
06.2023 - 01.2025
  • Cleared tables promptly after guests finished meals for efficient turnover.
  • Maintained cleanliness of dining areas and restrooms throughout shifts.
  • Restocked supplies like napkins, utensils, and glassware as needed.
  • Assisted servers by delivering food and beverages to customers quickly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Organized dining room settings for special events and peak service times.
  • Responded to customer requests with a positive attitude and prompt service.

Maintenance & Custodial Assistant

City of West Haven, Youth Employment
West Haven
02.2023 - 04.2023
  • While providing support and assistance in the maintenance and repair of various equipment, I also maintain the cleanliness and organization of building facilities. This position requires a combination of: attention to detail, effective time management, problem solving skills, and an ability to work independently or as part of a team.
  • Execute safety protocols to ensure the proper handling and storage of cleaning chemicals
  • Conduct proper waste disposal methods as outlined by the company
  • Perform general maintenance tasks such as cleaning, painting, or landscaping as needed
  • Collaborate with team members to prioritize and complete maintenance tasks

Peer Mentor

Council Mentoring Services, LLC
West Haven
05.2019 - 09.2022
  • Provided guidance and support to 8 peers (ages 7-14) based on shared experiences and knowledge
  • Offering advice and encouragement to help others tackle similar challenges I have faced
  • Connecting with peers of different backgrounds forming new perspectives

Education

BBA - Cyber Security

Pace University
New York, NY
06-2029

Student -

West Haven High School
West Haven, CT
09.2025

Skills

  • Microsoft Office Suite
  • Inventory management
  • Problem solver
  • Verbal communication
  • Team-oriented
  • Proactive
  • Cybersecurity fundamentals
  • Team collaboration
  • Data protection
  • Customer service
  • Problem solving
  • Time management
  • Employee training
  • Food safety
  • Table bussing
  • Cash handling
  • Food safety practices
  • Strong work ethic
  • Shift management
  • Positive and professional

Volunteer Experience

  • Peer Mentor, Council Mentoring Services, LLC, West Haven, CT, 05/19, 09/22, Provided guidance and support to 8 peers (ages 7-14) based on shared experiences and knowledge, Offering advice and encouragement to help others tackle similar challenges I have faced, Connecting with peers of different backgrounds forming new perspectives
  • Vacation Bible School Volunteer, Vertical Church, West Haven, CT, 07/21, 07/21, 07/22, 07/22, Worked with youth (ages 5-12) at week-long vacation bible school doing church-related learning activities, playing games, arts & crafts, etc., Helped serve food & snacks to VBS campers, Helped with set-up every morning & clean-up at the end of the day

Languages

Spanish
Elementary

Certification

Drivers License

Affiliations

  • Basketball
  • Chess Player

References

References available upon request.

Timeline

Server

Panda Express
06.2025 - Current

Cashier

Duchess Restaurant
03.2024 - 07.2025

Busser

Jimmies Of Savin Rock
06.2023 - 01.2025

Maintenance & Custodial Assistant

City of West Haven, Youth Employment
02.2023 - 04.2023

Peer Mentor

Council Mentoring Services, LLC
05.2019 - 09.2022

BBA - Cyber Security

Pace University

Student -

West Haven High School