Accomplished Business Development Manager known for exceptional customer service and strategic planning skills. Expertise in identifying new business opportunities and fostering long-term client relationships to drive revenue.
Overview
31
31
years of professional experience
Work History
Business Development Manager
Interstate Advanced Materials
01.2019 - Current
Developed strategic partnerships to expand market reach and enhance customer engagement.
Managed client relationships, ensuring satisfaction and retention through proactive communication and support.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Represented company and promoted products at conferences and industry events.
Outside Sales Representative
Interstate Plastics
08.2017 - 12.2018
Developed and maintained client relationships to drive revenue growth.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
New Business Development Manager
Fabri- Tech Components
01.2016 - 08.2017
Utilized CRM software to manage sales pipelines effectively, ensuring timely follow-ups with leads and optimal resource allocation among team members.
Increased lead generation by implementing targeted marketing strategies and conducting thorough market research.
Organized networking events to engage potential clients, resulting in strengthened brand awareness and an expanded professional network.
Inside Sales Representative
SABIC Innovative Plastics, GE Plastics
04.2015 - 12.2015
Cultivated relationships with key clients to enhance customer satisfaction and drive repeat business.
Answered customers' questions regarding products, prices, and availability.
Managed friendly and professional customer interactions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Purchasing Manager
Hajoca Corporation
09.2014 - 04.2015
Developed and maintained supplier relationships to ensure quality and reliability of materials.
Analyzed market trends to inform purchasing decisions and mitigate risks.
Negotiated contracts with vendors to secure favorable terms and pricing structures.
Sourced vendors, built relationships, and negotiated prices.
Purchased new products and oversaw inventory stocking and availability.
Managed supplier relationships to ensure timely delivery of products and services.
Small Business Owner
Moderne Plastic, Inc.
09.1995 - 09.2014
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Achieved consistent growth with careful planning and execution of business development initiatives.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
Education
High School Diploma -
Clovis High School
Clovis, CA
06-1984
Bachelor of Arts - Physical Education
California State University Fresno
Fresno, CA
05-1989
Associate of Arts - Physical Education
West Valley College
Saratoga, CA
05-1987
Skills
Team leadership
Business development and planning
Customer service
Negotiations
Strategic planning
New business development
Relationship building and rapport
Mentoring and coaching
Goals and performance
Accomplishments
Increased yearly revenue by 30% in 2020 during Covid.
Acquired 5 new clients each year, generating an additional $1.5 million over 7 years.
Graduate of Professional Leadership Program in 2024.