Guynesha Hines
Sevita
Henderson,NV
1
Language
11
years of professional experience
Experienced professional with a strong background in operational leadership and staff development. Known for optimizing workflows and enhancing service delivery, ready to contribute to organizational success through effective team management and client-focused strategies.
Work History
Program Supervisor
2 Years 3 Months- Coordinated client assessments and individualized support plans, improving client satisfaction and outcomes.
- Developed training programs for staff, enhancing team performance and service delivery.
- Monitored program budgets and resource allocation, optimizing operational efficiency across services.
- Supervised daily operations to ensure compliance with quality standards and regulatory requirements.
- Directed team of 3 personnel, overseeing records, performance, and quality assurance.
Packer
1 Month- Operated packaging machinery to ensure efficient and accurate processing of packages.
- Handled sorting and staging of packages for timely shipment and delivery.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Collaborated with team members to optimize workflow and reduce bottlenecks.
- Implemented process improvements that increased packing efficiency by streamlining tasks.
Retail Sales Associate
2 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions to effectively communicate value to customers.
- Processed transactions accurately using POS systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve sales targets and improve store performance.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
Packer
1 Year 3 Months- Conducted quality checks on packaged items, ensuring compliance with company standards.
- Implemented process improvements that enhanced overall efficiency of packing operations.
- Monitored inventory levels of packaging materials, facilitating timely replenishment orders.
- Assisted in training new employees on operational procedures and safety protocols.
- Operated packaging machinery to ensure efficient processing of packages.
Timeshare Sales Consultant
2 Years 9 Months- Developed tailored sales presentations to effectively communicate resort offerings to prospective clients.
- Cultivated strong client relationships through personalized follow-ups and exceptional customer service efforts.
- Conducted market analysis to identify trends, enhancing sales strategies and targeting key demographics.
- Trained new sales consultants on product knowledge and effective selling techniques, improving team performance.
- Demonstrated impressive knowledge of consultative sales principles and practices, resulting in 90% increase in sales.
Direct Support Professional
2 Years- Developed personalized care plans in collaboration with clients and families, ensuring tailored support.
- Monitored client progress, documenting changes and adjusting care strategies to meet evolving needs.
- Facilitated social and recreational activities, encouraging community engagement and skill development.
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Provided individualized support to enhance daily living skills for individuals with disabilities.
Assistant Teacher
4 Months- Coordinated activities that promoted social skills and emotional development among students.
- Mentored new staff on instructional strategies and classroom organization techniques.
- Led initiatives to integrate technology into curriculum, enhancing interactive learning experiences.
- Streamlined communication between educators, parents, and administrative staff for improved efficiency.
- Facilitated engaging learning activities tailored to diverse developmental needs.
Assistant Teacher
3 Months- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Supported lead teachers in classroom management, fostering a positive learning environment.
- Assisted in assessing student performance, providing feedback to enhance academic growth.
- Collaborated with parents to discuss student progress and address educational needs.
- Facilitated engaging learning activities tailored to diverse developmental needs.
Timeshare Sales Consultant
1 Year 11 Months- Utilized CRM systems to track leads, manage customer interactions, and streamline the sales process for efficiency.
- Collaborated with marketing teams to align promotional campaigns with sales initiatives, driving engagement and interest.
- Implemented feedback mechanisms to refine sales approaches, leading to improved client satisfaction scores.
- Led weekly sales meetings to share best practices and motivate team members toward achieving collective goals.
- Demonstrated impressive knowledge of consultative sales principles and practices, resulting in 90% increase in sales.
Hair Assistant
1 Year 11 Months- Assisted stylists in executing various hair treatments and services, ensuring client satisfaction and service quality.
- Provided exceptional customer service by addressing client inquiries and recommending appropriate hair care products.
- Coordinated appointment scheduling and maintained an organized client database to optimize workflow efficiency.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Set appointments for approximately 50 clients per day.
Education
High School Diploma
- 3.5 GPA
- Ranked in Top [13]% of class
Skills
Staff training programs
Employee development
Strategic planning
Training facilitation
Reporting requirements
Client assessments
Document organization
Operational management
Languages
English
Native or Bilingual
Timeline
Packer
Fed Ex Ground
11.2025 - 12.2025Read More
Retail Sales Associate
Fanatics
07.2024 - 09.2024Read More
Program Supervisor
Sevita
05.2024 - CurrentRead More
Packer
Amazon
07.2021 - 10.2022Read More
Timeshare Sales Consultant
Hilton Grand Vacations Club
11.2019 - 08.2022Read More
Assistant Teacher
Creative Kids Preschool
12.2017 - 04.2018Read More
Assistant Teacher
La Petite Academy Inc.
09.2017 - 12.2017Read More
Direct Support Professional
Chryalis
08.2017 - 08.2019Read More
Timeshare Sales Consultant
Vacation Village Resorts
08.2015 - 07.2017Read More
Hair Assistant
TGE Hair
04.2015 - 03.2017Read More
Canyon Springs High School
High School Diploma
Read More