Gwen Cole
Beach Lake,PA
Summary
As a server for Lyndsey and Joe Lentini at the Callicoon Caffe, I’ve learned how to create a positive experience for myself and others around me, have relationships with regular customers and locals, learned how to communicate with others, handle cash or the register, and multitask when shifts are fast paced.
Overview
4
4
years of professional experience
Work History
Server
Lyndsey and Joe Lentini
03.2021 - Current
- Using strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with coworkers during busy shifts for efficient workflow and excellent customer service.
- Created warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for easy service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring positive resolutions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Use slow periods to restock supplies, clean, and help management create new menu options.
Server
Irene Nickolai
04.2023 - 08.2024
- Worked with POS system to place orders and manage bills
- Handled cash transactions accurately and accordingly
- Bussed and reset tables to ensure a clean and presentable dining spaces.
- Created warm relationships with locals and customers
- Used slow periods to clean, organize service stations, decorate a welcoming entrance, and stock liquors and supplies.
- Served food and beverages with focused attention to customer needs.
- Used strong multitasking skills to manage multiple tables without compromising customer services.
Education
High School Diploma -
Honesdale High School
Honesdale, PA06.2022
Skills
- Strong work ethic
- Great multitasking skills
- Positive and kind attitude
- Excellent communication skills when speaking to staff members and customers
- Quick learner to new tasks
Timeline
Server
Irene Nickolai
04.2023 - 08.2024
Server
Lyndsey and Joe Lentini
03.2021 - Current
High School Diploma -
Honesdale High School
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