Gwen Givens
Simpsonville,SC
Summary
Dynamic and dedicated professional with a proven track record at First Watch, excelling in exceptional customer service and efficient guest engagement. Adept at multitasking and resolving issues swiftly, enhancing dining experiences. Skilled in safe food handling and menu memorization, consistently maintaining high cleanliness standards. Recognized for adaptability and strong work ethic in fast-paced environments. I graduated high school in with honor, a 4.7, and I was a member of the beta club. I was a member of the varsity softball team. This helped me build my teamwork skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
First Watch
Greenville, SC
09.2025 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to promote safety and efficiency.
- Assisted in training new servers on menu items and service standards.
- Adapted quickly to high-pressure situations during peak service hours.
- Resolved customer complaints effectively, contributing to positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Hostess
First Watch
Greenville, SC
03.2023 - Current
- Greeted and seated guests, ensuring optimal guest flow and satisfaction.
- Managed waitlist efficiently, keeping track of seating availability and guest preferences.
- Collaborated with servers to communicate special requests and enhance dining experience.
- Maintained cleanliness and organization of host stand and dining area for welcoming atmosphere.
Sales Associate
Aeropostale
Greenville, SC
04.2025 - 06.2025
- Greeted and seated guests, ensuring optimal guest flow and satisfaction.
- Managed waitlist efficiently, keeping track of seating availability and guest preferences.
- Collaborated with servers to communicate special requests and enhance dining experience.
- Maintained cleanliness and organization of host stand and dining area for welcoming atmosphere.
Education
High School Diploma -
Hillcrest High School
Simpsonville, SC05.2026
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Cleanliness standards
Safe food handling
Food running
Menu memorization
Table bussing
Allergy awareness
Beverage preparation
Guest seating
Food station setup
Expo window
Certification
CPR
Timeline
Server
First Watch
09.2025 - Current
Sales Associate
Aeropostale
04.2025 - 06.2025
Hostess
First Watch
03.2023 - Current
High School Diploma -
Hillcrest High School