Gwen Nicastro
Maplewood,New Jersey
Summary
Polite and professional, successful in applying strong communication and problem resolution skills. Going above and beyond of what is asked for. Hard working self started with top notch communication skills.
Overview
5
5
years of professional experience
Work History
Store Associate
Target
03.2025 - Current
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Responded promptly to customer inquiries, resolving issues to maintain high satisfaction levels during visits.
- Maintained store cleanliness and organization, ensuring products were displayed effectively.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Store Associate
Target
10.2024 - 03.2025
- Collaborated with team members to restock shelves, maintaining optimal inventory levels throughout the store.
- Engaged in regular inventory counts to verify stock accuracy and minimize discrepancies within the supply chain.
- Adhered to safety guidelines while handling merchandise, promoting a safe environment for customers and staff.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Store Associate
White Castle
10.2023 - 06.2024
- Greeted customers, helped locate merchandise, suggested suitable options if product they requested was not in stock.
- Maintained store to comply with cleanliness standards.
- Handled customer purchases at POS.
- Prepared and cooked food at grill and fry station.
Store Associate
Canna Provisions
07.2021 - 10.2022
- Checked customers ID's at entrance to confirm that they were 21 or older.
- Assisted customers with finding right product for their needs.
- Answered questions about store policies and addressed customer concerns in store or on phone.
- Fill pre-orders from customers.
SEO Content Writer Internship
Essential Data Corporations
01.2021 - 07.2021
- Developed SEO-optimized content strategies to enhance website visibility and user engagement.
- Conducted keyword research to identify high-traffic opportunities for content development.
- Collaborated with marketing team to align content initiatives with overall brand strategy.
- Edited and proofread articles ensuring adherence to SEO best practices and brand guidelines.
Education
Associate of Arts - General Studies
Ocean County College
Toms River, NJBachelor of Arts - Animation
Monmouth University
West Long Branch, NJSkills
- Customer service
- Product knowledge
- Point-of-sale operation
- Inventory management
- Team collaboration
- Attention to detail focus
Accomplishments
FINRA SIE - May 2023
Timeline
Store Associate
Target
03.2025 - Current
Store Associate
Target
10.2024 - 03.2025
Store Associate
White Castle
10.2023 - 06.2024
Store Associate
Canna Provisions
07.2021 - 10.2022
SEO Content Writer Internship
Essential Data Corporations
01.2021 - 07.2021
Associate of Arts - General Studies
Ocean County College
Bachelor of Arts - Animation
Monmouth University