Reliable CNA enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Dependable and adaptable team player that would make a positive impact on the lives helped and associates worked with. Personable Dining Room Attendant with 3+ years of experience in customer-facing roles. Well-versed in food safety and industry best practices.
Hi, I’m
Gwendolyn Burgess
Piney Green,NC
Summary
Overview
2
years of professional experience
1
Certification
Work History
All Ways Caring Homecare
Direct Support Professional
2023.11 - 2024.04 (5 months)
Job overview
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Enhanced patients'' cognitive abilities through engaging conversations and memory exercises.
- Assisted patients with mobility issues, utilizing proper lifting techniques to prevent injuries to them or myself.
- Delivered high-quality personal hygiene care, including bathing, grooming, and oral care, for improved patient wellbeing.
Carolina Rivers Nursing and Rehabilitation Center
Geriatric Nursing Assistant
2023.04 - 2023.06 (2 months)
Job overview
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Maintained a safe environment for patients with cognitive impairments, intervening when necessary to prevent harm.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
GFS Food service
Mess Hall Attendant
2022.12 - 2023.10 (10 months)
Job overview
- Enhanced dining experience by maintaining a clean and organized mess hall environment.
- Reduced food waste by efficiently portioning meals and appropriately managing leftovers.
- Ensured high standards of sanitation through diligent cleaning, dishwashing, and kitchen equipment maintenance tasks.
- Collaborated with kitchen staff to expedite meal preparation and serving processes, resulting in timely meal service for all patrons.
ContactUS Communications
Tech Support Agent
2022.10 - 2022.12 (2 months)
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
IQuOLIOC Inc.
Paraprofessional
2024.01 - Current (8 months)
Job overview
- Oversaw students in day program and common areas to monitor, enforce rules, and support lead provider.
- Improved day program management by assisting providers with behavioral interventions and monitoring participants progress.
- Supervised participants during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with providers, parents, and facility members.
- Support providers in implementing accommodations and modifications for participants with diverse learning needs.
Education
Caring For Life Jacksonville, NC
No Degree from Nursing Assistance
05.2023
University Overview
Completion of NC Nurse Aide 1 course
Swansboro High School Swansboro, NC
High school diploma
06.2022
University Overview
Skills
- POS
- Vital Signs
- Meal Preparation
- Cooking
- Hoyer Lift
- Caregiving
- Home Care
- Laundry
- Patient Care
- Indirect Patient Care
- Transportation
- Client Documentation
- ADL Support
- First Aid and Safety
- Problem-solving abilities
- First aid and CPR
Certification
- CNA, 07/01/23- 07/01/25
- BLS Certification, 04/01/23,
- First Aid, 11/11/23
Languages
English
Affiliations
Affiliations
- Growing Hair Braider
- Certified Nursing Assistant
- Weight Lifting/ Personal Wellness
Cooking
Cooking
Growing up around my grandparents, cooking was an essential part of personal development. I enjoy cooking as well as considered making a profession out of it. I consider it a valuable and essential skill to learn there many rules and regulations when it comes to preparing meals.
Timeline
Paraprofessional
IQuOLIOC Inc.
2024.01 - Current (8 months)
Direct Support Professional
All Ways Caring Homecare
2023.11 - 2024.04 (5 months)
Geriatric Nursing Assistant
Carolina Rivers Nursing and Rehabilitation Center
2023.04 - 2023.06 (2 months)
Mess Hall Attendant
GFS Food service
2022.12 - 2023.10 (10 months)
Tech Support Agent
ContactUS Communications
2022.10 - 2022.12 (2 months)
Caring For Life
No Degree from Nursing Assistance
Swansboro High School
High school diploma
- CNA, 07/01/23- 07/01/25
- BLS Certification, 04/01/23,
- First Aid, 11/11/23
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