Gwendolyn Chinchilla-Bryant - Sugarist /Front Desk Receptionist

Summary

Focused on providing professional service and support to every customer. Positive nature with a patient attitude and great team working skills with an eager attitude.

Overview

2

years of professional experience

Work History

Sugarist /Front Desk Receptionist

Sugarmoon studio

Oxford , AL

02.2024 - 10.2024

Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained a clean, safe, and sanitary work environment for clients.
Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
Provided clients with post-waxing care instructions to ensure optimal results.
Stocked shelves with supplies needed for the day's appointments.
Assisted in creating marketing materials to promote services offered at the salon.
Advised customers on proper skin care techniques and products to enhance their experience.
Reviewed customer feedbacks and addressed any complaints or concerns promptly.
Monitored inventory levels of wax supplies such as strips, pre-and post-wax lotions.
Provided personalized care to make clients feel comfortable.
Discussed procedures and educated clients on waxing systems.
Updated and maintained customer information records and beauty services provided.

Volunteer

Redbird willow farm

Anniston, Alabama

02.2023 - 02.2024

Fed and watered animals,
Cleaned enclosures,
Cleaned around the farm

Education

High School Diploma -

Penn Foster Homeschool

Home

02-2022

Skills

Customer Service
Cash Handling
Listening Skills
Conflict Management
Pain Management Techniques
Brazilian Bikini wax trained

Appointment Scheduling
Male and female waxing
Discretion and Confidentiality
Scheduling appointments
Customer assistance and interaction

Timeline