Gwendolyn Jones
Greensboro,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
34
34
years of professional experience
Work History
Patient Access Specialist
Guilford County Behavioral Health Center
Greensboro, NC
11.2022 - 12.2023
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Maintained accurate records of patient registration information in electronic health record system.
- Ensured all required forms were completed accurately prior to patient visit.
On-Call Non Clinical Mental Health Sitter
Moses Cone Hospital
Greensboro, NC
11.2021 - 12.2023
- Responded quickly to emergency situations in a calm manner while following established protocols.
- Supervised activities such as playing games, doing crafts, and reading stories.
- Developed strong relationships with families I worked for to ensure quality service was provided every time.
- Monitored health and well-being of clients and reported significant health changes.
Environmental Specialist
Moses Cone Hospital
Greensboro, NC
06.2021 - 11.2022
- Sanitized toilets, sinks, countertops, mirrors, and other surfaces regularly.
- Cleaned up spills promptly using appropriate materials and equipment.
- Adhered strictly to OSHA standards when handling hazardous chemicals or materials.
- Vacuumed carpets thoroughly utilizing industrial strength equipment.
- Reported any damages or repairs that need to be addressed immediately.
- Dusted furniture, fixtures, walls, and windowsills in an efficient manner.
- Stocked supplies such as soap dispensers and paper towels in designated areas.
Custodian
Guilford County Schools
Gibsonville, NC
01.2016 - 06.2021
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
- Performed minor repairs such as replacing light bulbs or repairing broken furniture.
- Inspected playground equipment regularly for signs of damage or wear and tear.
- Responded quickly to emergency situations such as fires or spills involving hazardous materials.
- Assisted with special events at the school by setting up tables, chairs and decorations.
OCR Machine Operator ( Temp)
USPS
Secaucus, NJ
11.2008 - 05.2009
- Communicated effectively with supervisors regarding job progress and potential issues requiring attention.
- Followed safety procedures when operating machinery or handling materials.
- Ensured that all equipment was operated within established parameters at all times during a shift.
- Loaded and unloaded materials from machines during production runs.
Pull/ Pack/Inspector in Quality Assurance and Quality Control
Replacements LTD
Greensboro, NC
10.1989 - 07.1997
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Stocked shelves with incoming merchandise as needed.
- Ensured all products met industry-standard requirements before being released for sale.
Education
Master of Arts - Human Service Counseling
Liberty University
Lynchburg, VA09-2019
Bachelor of Arts - Liberal Arts
A&T University
Greensboro, NC05-2017
Associate of Arts - Sociology
Hudson County Community College
Jersey City, NJ05-2012
Skills
- Insurance information collection
- HIPAA Compliance
- Insurance Verification
- Patient Scheduling
- Appointment Scheduling
- Patient Registration
- Stock replenishment
- Shipping and receiving
- Loading and unloading
- Warehouse Safety
- Packaging and Labeling
- Work order processing
- Order Picking
- Barcode scanning
- Inventory Tracking
- Order Preparation
- Warehouse Operations
- Material Handling
- Order Fulfillment
- Self-Motivated and Disciplined
- Assembly and production
- Pallet Jacks
- Basic Mathematics
- Problem-Solving
- Sorting and Labeling
- Clear Communication
- Basic Math
- Strong Work Ethic
- Machining and production standards
- Assembly procedures
- Attention to Detail
- Shipping and Labeling
- Computer Skills
- Hand-Eye Coordination
- Workplace Safety
Timeline
Patient Access Specialist
Guilford County Behavioral Health Center
11.2022 - 12.2023
On-Call Non Clinical Mental Health Sitter
Moses Cone Hospital
11.2021 - 12.2023
Environmental Specialist
Moses Cone Hospital
06.2021 - 11.2022
Custodian
Guilford County Schools
01.2016 - 06.2021
OCR Machine Operator ( Temp)
USPS
11.2008 - 05.2009
Pull/ Pack/Inspector in Quality Assurance and Quality Control
Replacements LTD
10.1989 - 07.1997
Master of Arts - Human Service Counseling
Liberty University
Bachelor of Arts - Liberal Arts
A&T University
Associate of Arts - Sociology
Hudson County Community College
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