Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Gwendolyn  Padgett

Gwendolyn Padgett

Lincolnton,NC

Summary

Dynamic professional with a proven track record in customer service and satisfaction, showcased during my tenure at Converges. Excelled in complaint handling and customer engagement, enhancing customer experiences. Demonstrated expertise in cash handling and maintaining calm under pressure, contributing to a significant improvement in service delivery.

Overview

15
15
years of professional experience

Work History

Customer Service Cashier

Instacart
02.2019 - Current

Shop and deliver groceries to customers.

Care Assistant

Affordable Health
Ballentyne , NC
12.2015 - 12.2019

Provided comprehensive care in a live-in setting.

Customer Service Representative

Converges
Hickory, NC
11.2009 - 12.2015

Handled customer service needs and data entry

Education

Diploma - Business

Pasco High
Dade City, FL
06.1989

Skills

  • Customer service
  • Customer satisfaction
  • Timely Attendance
  • Calm Under Pressure
  • Cash Handling Procedures
  • Complaint Handling Expertise
  • Product knowledge
  • Customer Engagement Expertise

Accomplishments

I take pride in my ability to give 110% to every company I work for.

Timeline

Customer Service Cashier

Instacart
02.2019 - Current

Care Assistant

Affordable Health
12.2015 - 12.2019

Customer Service Representative

Converges
11.2009 - 12.2015

Diploma - Business

Pasco High
Gwendolyn Padgett