Years of experience
Open To Work
Verified
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Gwendolyn Smessaert
Grocery
Pewaukee,WI
Summary
Dependable individual with extensive experience in food service and grocery operations. Known for maintaining high service standards in fast-paced environments while ensuring food safety and sanitation. Committed to supporting team efficiency and interested in advancing into Aviation & Management roles.
Overview
3
3
Work History
Deli Associate & Popcorn Production
Sendai's Food Markets
Oconomowoc, Wisconsin
11.2023 - Current
- Maintained food safety, sanitation, and cleanliness standards consistently in deli operations.
- Prepared deli meats and cheeses for customer service and display.
- Supported deli operations by producing and stocking fresh food items for customer availability.
- Provided friendly, efficient customer service in a high-traffic retail environment.
- Managed cash register operations, maintaining accurate transaction records consistently.
- Worked with team members to streamline workflow and enhance operational efficiency.
- Organized storage areas to maximize operational efficiency and safety.
Food Service Team Member
River's Eatery & Rock Island Bistro
Cable, WI
05.2025 - 07.2025
- Provided prompt customer service in fast-paced restaurant, enhancing overall dining experience.
- Processed customer orders accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly, contributing to improved customer satisfaction.
- Coordinated with team members to optimize service delivery during peak hours, improving customer flow.
- Prepared and served food items, adhering to health and safety standards.
- Maintained cleanliness of dining area and kitchen, ensuring sanitary conditions.
- Trained new staff on food handling protocols and customer service practices, ensuring compliance with health standards.
Cashier
Sendai's Food Markets
Whitefish Bay, WI
09.2023 - 11.2023
- Processed customer transactions using point-of-sale system, reducing wait times for customers.
- Handled cash, credit, and digital payments securely, ensuring accurate transactions and customer trust.
- Welcomed customers at entrance, creating a friendly atmosphere. warmly and addressed inquiries about products and services.
- Resolved customer complaints professionally, ensuring customer satisfaction while adhering to company policies.
- Maintained organized checkout area through regular cleaning and sanitation procedures.
- Collaborated with front-end staff to enhance customer experience and streamline service delivery.
Education
High School -
Oconomowoc High School
Oconomowoc12-2025
Skills
Team Leadership & Staff Support
Operations Coordination & Daily Workflow Management
Customer Service & Guest Experience
Safety Compliance & Sanitation Standards
Fast-Paced Environment
Problem Solving & Decision-Making Under Pressure
Time Management & Multitasking
Professional Communication Skills
Attention to Detail & Accuracy
Adaptability & Flexibility in Changing Conditions
Inventory Awareness & Product Quality Control
Reliability & Accountability
Availability
Flexible schedule, including weekends and holidays Available mornings, evenings, and variable shifts Comfortable working outdoors and in physically demanding environments
Aviation Interest - Description
Strong interest in aviation operations and airport environments. Exposure to aircraft and airport settings through family background. Personal flight experience in a Beechcraft Bonanza. Interested in future opportunities in aviation customer service or operations.
Timeline
Food Service Team Member
River's Eatery & Rock Island Bistro
05.2025 - 07.2025
Deli Associate & Popcorn Production
Sendai's Food Markets
11.2023 - Current
Cashier
Sendai's Food Markets
09.2023 - 11.2023
High School -
Oconomowoc High School