Summary
Overview
Work History
Education
Skills
Languages
Timeline
RegisteredNurse

Gwendolyn Stevens

Phlebotomy
Orlando,FL

Summary

Assessments Customer service fit - Proficient May 2020 Measures the traits that are important for success for customer service roles. Full results: Proficient Data entry: Accuracy - Highly Proficient December 2020 Entering data quickly and accurately Full results: Highly Proficient Work style: Reliability - Highly Proficient January 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient Following directions - Highly Proficient February 2021 Following multi-step instructions Full results: Highly Proficient Retail customer service - Proficient January 2021 Comprehending and responding to retail customer needs Full results: Proficient Customer focus & orientation - Proficient December 2020 Responding to customer situations with sensitivity Full results: Proficient Work style: Conscientiousness - Highly Proficient January 2021 Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient Workplace safety - Highly Proficient December 2020 Using safe practices at work Full results: Highly Proficient Work motivation - Expert February 2021 Level of motivation and discipline applied toward work Full results: Expert Warehouse Associate - Highly Proficient December 2020 Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Overview

1
1
year of professional experience

Work History

Benefits Administrator

Conduent/ADT
  • Conduent/ADT - Cary, NC
  • Signing up all ADT participants during Annual Enrollment to their health benefits and adding any familyor dependent's they may want to add
  • Transferring calls using AUX codes
  • Also use of KLG tools andpass system.

Rx Order Selector

CVS Health
  • CVS Health - Orlando, FL
  • Filling OTC orders for customers.

Data Operator

Department of Employment Security
07.2020
  • Inputting data verifying vendor information also verifying proper fund and account
  • Organizeddocuments while also using a multiple phone line
  • Working with accountants to correctly have all casesentered correctly
  • Fax, copying and filling along with other general office duties.

Medical Courier

Mideast Delivery Solutions, LLC
04.2023 - Current
  • Delivering medications to hospice patients throughout Brevard County.

Packer

Frito-Lay
09.2022 - 04.2023
  • I pack frito lay products to be shipped out.
  • Loaded items onto conveyor belts and pallets.

Education

Associate in Medical Office Administration Student -

Wake Technical Community College

BLS Certification - Phlebotomy

Southern Technical Institute
Orlando, FL
05.2023

Skills

  • Microsoft Excel
  • Following directions
  • Well-organized
  • Hard-working
  • Reliability
  • Customer focus
  • Collaboration
  • Dependable
  • Assessments
  • CNA
  • Customer needs
  • Customer service
  • Data Entry
  • Workplace safety
  • Retail
  • Retail customer service
  • Warehouse
  • Telecommunication
  • Confidential Records Management
  • Medical Terminology
  • Maintaining Clean Work Areas
  • Route Planning
  • Handling Pharmaceutical Materials
  • Delivering Time-Sensitive Specimens
  • Hazardous Material Handling
  • Medical Records Management

Languages

  • English
  • Timeline

    Medical Courier

    Mideast Delivery Solutions, LLC
    04.2023 - Current

    Packer

    Frito-Lay
    09.2022 - 04.2023

    Data Operator

    Department of Employment Security
    07.2020

    Benefits Administrator

    Conduent/ADT

    Rx Order Selector

    CVS Health

    Associate in Medical Office Administration Student -

    Wake Technical Community College

    BLS Certification - Phlebotomy

    Southern Technical Institute
    Gwendolyn StevensPhlebotomy