Gwendolyn White
New York,NY
Summary
Dynamic Information Technology Analyst II with a proven track record at New York Presbyterian Hospital, enhancing IT infrastructure and security operations. Expert in data analysis and IT asset management, I successfully improved user satisfaction through timely technical support and innovative solutions, fostering collaboration across multi-campus healthcare environments.
Experienced with system analysis, troubleshooting, and optimizing IT processes. Utilizes technical skills to enhance efficiency and support operational goals. Track record of effective problem-solving and delivering robust IT solutions.
Overview
36
36
years of professional experience
Work History
Information Technology Analyst II
New York Presbyterian Hospital
07.1989 - Current
- Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Assessed business requirements to create focused solutions.
- Improved systems with addition of new features and infrastructure.
- Responsible for the daily duties associated with NYP's Security operations
- Support teams including the extensions of services provided to all NYP's campus and regional hospitals
- Designs, implements,analyze, and modify new and existing programs and systems for business patient care needs
- Partnering closely with peers team inside the information security department, and business partners across a large multi-campus healthcare organization
- Participated in internal audits regarding quality management system.
- Boosted user satisfaction by providing timely technical assistance and professional customer service.
Education
Computer Programming
Brooklyn Technical College
Brooklyn, NYHigh School Diploma -
Washington Irving
14th St New York06-1984
Skills
- IT asset management
- IT infrastructure
- Data analysis
- Information security
Timeline
Information Technology Analyst II
New York Presbyterian Hospital
07.1989 - Current
Computer Programming
Brooklyn Technical College
High School Diploma -
Washington Irving
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