Gweneivere Blount
Nashville,TN
Summary
Skilled Medical Assistant with extensive experience at Heritage Medical Associates and Vanderbilt Children's Hospital, enhancing patient care through expert phlebotomy and empathetic communication. Proficient in EMR/EHR and HIPAA compliance, significantly improved clinical workflow and patient satisfaction. Demonstrated excellence in direct patient care and clinical documentation, contributing to a safer, more efficient healthcare environment.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Heritage Medical Associates
08.2007 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Vanderbilt Children's Hospital
03.2011 - 03.2012
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved clinical workflow with introduction of electronic health records system.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Associate of Science - Medical Clinical
Draughons Junior College
Nashville, TN06-2007
Skills
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Direct patient care
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
- Patient scheduling
- Customer service
Timeline
Medical Assistant
Vanderbilt Children's Hospital
03.2011 - 03.2012
Medical Assistant
Heritage Medical Associates
08.2007 - 08.2024
Associate of Science - Medical Clinical
Draughons Junior College
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