Gweneth Zamora
Denver,CO
Summary
Aspiring Real Estate Agent with 8+ years of experience in customer relations and time management, leveraging a background in luxury service environments to deliver exceptional client satisfaction. Known for organizational skills and fostering positive relationships, driving service excellence through innovative solutions. Passionate about advancing in the real estate industry by applying a detail-focused approach and maintaining high service standards.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Pacificap
Denver, CO
07.2025 - Current
- Facilitated property viewings, showcasing amenities and addressing potential tenant inquiries.
- Managed lease agreements, ensuring compliance with local regulations and company policies.
- Coordinated tenant screenings, evaluating applications to select qualified residents.
- Developed marketing strategies to promote available units through various channels.
CONCIERGE
NFC/Gables
Denver, CO
08.2024 - Current
- Manage guest relations and concierge services, delivering personalized solutions while maintaining high service standards and fostering positive relationships.
- Drive service excellence through proactive problem-solving, detailed documentation, and continuous improvement of concierge protocols.
Sales Associate
H&M Store
Denver, CO
03.2024 - 11.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain optimal store presentation and inventory management.
- Assisted in training new associates on sales techniques and operational procedures.
- Implemented promotional displays to enhance product visibility and attract customer engagement.
DETAILER/DISPATCHER
Prestige Audi
Lakewood, CO
04.2023 - 01.2024
- Performed meticulous interior and exterior vehicle detailing, maintaining premium standards for luxury automobiles while ensuring client satisfaction
- Coordinated with sales and service teams to prioritize vehicle preparation schedules, ensuring timely delivery for customer appointments
RECEPTIONIST
Prestige Audi
Lakewood, CO
08.2022 - 04.2023
- Managed front desk operations at luxury automotive dealership, coordinating client appointments and maintaining exceptional service standards
- Streamlined visitor check-in process and handled multi-line phone system while ensuring accurate message delivery to sales team
- Optimised scheduling system and document management, reducing customer wait times and improving service efficiency
SHIFT LEADER
Carl’s Jr.
San Diego
12.2017 - 09.2021
- Led diverse teams of 12+ staff members, optimised scheduling, and maintained quality standards while managing daily operations and cash handling
- Streamlined kitchen operations through effective communication, reducing food waste and improving customer satisfaction ratings
- Trained and mentored new team members, fostering a positive work environment while ensuring compliance with safety and hygiene protocols
- Resolved customer concerns promptly, coordinated with kitchen staff, and maintained high service standards during peak hours
Education
Real Estate - undefined
Colorado Real Estate School
Denver12.2024
Skills
- Time Management (Expert), Customer Relations (Expert), Organized (Expert)
Timeline
Leasing Agent
Pacificap
07.2025 - Current
CONCIERGE
NFC/Gables
08.2024 - Current
Sales Associate
H&M Store
03.2024 - 11.2024
DETAILER/DISPATCHER
Prestige Audi
04.2023 - 01.2024
RECEPTIONIST
Prestige Audi
08.2022 - 04.2023
SHIFT LEADER
Carl’s Jr.
12.2017 - 09.2021
Real Estate - undefined
Colorado Real Estate School