Gwenyth Jergenson
Center Point,IA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Bartender
Kickstand
04.2023 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Server
Monica's
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Mandarin Spice
08.2019 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
Bachelor of Arts - Sociology
University of Iowa
Iowa City, IA05.2025
Skills
- Patron Experiences
- Beer, Wine and Soju Cocktails
- Guest Satisfaction
- Forecast Preparation
- Custom Drink Preparation
- Cash Register Operation
- Attending Multiple Customers
- Food and Beverage Management
Timeline
Bartender
Kickstand
04.2023 - Current
Server
Monica's
08.2022 - Current
Server
Mandarin Spice
08.2019 - 08.2021
Bachelor of Arts - Sociology
University of Iowa
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