GWENYTH TAYLOR
Soddy,TN
Summary
Well-versed hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
•ABC certified server(2024)
Overview
7
7
years of professional experience
Work History
Server
Screen Door Kitchen
Dayton, TN
01.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed menu knowledge to provide accurate recommendations and enhance guest experience.
- Collaborated with kitchen staff to ensure timely order delivery and customer satisfaction.
- Trained new team members on service standards and operational procedures.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Product Technician / Assistant Shift Lead
Blood Assurance
Chattanooga, TN
04.2022 - 01.2023
- Trained new staff on standard operating procedures and best practices for product handling.
- Documented test results and inventory logs accurately to maintain regulatory compliance.
- Implemented functional changes that improved overall productivity in the lab.
- Maintained detailed records of all performed tasks, ensuring accurate tracking of completed projects and ongoing maintenance requirements.
Barista
Starbucks
Hixson, TN
06.2021 - 04.2022
- Provided exceptional customer service by engaging with customers.
- Trained new baristas in beverage preparation and customer service protocols.
- Maintained cleanliness of workstations and equipment to meet health standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Product Technician
Blood Assurance
Chattanooga, TN
10.2020 - 05.2021
- Checked in, manufactured, and distributed blood, plasma, and platelet inventory to hospitals in Tennessee, Georgia, Alabama, and Kentucky.
- Worked frequent shifts alone while completing a full days worth of tasks and communicating with hospitals.
- Conducted quality control
- Trained new team members, and educated staff from other departments
Barista
Books-A-Million (Joe Muggs)
Hixson, TN
06.2019 - 11.2020
- Educated staff and customers by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed transactions of Books-A-Million costumers while serving cafe costumers as well.
Education
High School Diploma - undefined
Soddy Daisy High School
Soddy Daisy, TN05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Safe food handling
- Memory retention
- Cleanliness standards
Timeline
Server
Screen Door Kitchen
01.2026 - Current
Product Technician / Assistant Shift Lead
Blood Assurance
04.2022 - 01.2023
Barista
Starbucks
06.2021 - 04.2022
Product Technician
Blood Assurance
10.2020 - 05.2021
Barista
Books-A-Million (Joe Muggs)
06.2019 - 11.2020
High School Diploma - undefined
Soddy Daisy High School