Gweyee Tueh
Louisville,KY
Summary
I am a Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. I am a strong presenter, communicator and problem solver. I work effectively and productively with diverse customers and individual needs.
Overview
6
6
years of professional experience
Work History
CALL CENTER REPRESENTATIVE
TELEPERFORMANCE
LOUISVILLE, KENTUCKY
09.2021 - 03.2024
- Being a remote, representative I have a reliable, working environment, distraction, as a call center I have a good listening and communication skills, being able to solve problems and resilience to stress and effort.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained strong call control and quickly worked through scripts to address problems.
Virtual Assistant
Time Etc Usa
Louisville, KY
06.2019 - 09.2021
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Screened emails and decluttered inbox by creating folders, labels, and filters.
- Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records.
- Handled data entry tasks to help client spend more time on executive commitments.
DATA ENTRY
MALONE
LOUISVILLE, KENTUCKY
11.2017 - 09.2020
- As a Data Entry professional, I am responsible for managing large amounts of information with precision and accuracy
- Emphasize my ability to maintain meticulous records, ensure quality control, and manage complex data sets.
- Performed data entry tasks as required.
- Documented data entry completions in corresponding logbooks.
Education
SENECA HIGH SCHOOL
05.2017
JEFFERSON COMMUNITY & TECHNICAL COLLEGE
Skills
- Complaint resolution
- Problem Solving
- Conflict Resolution
- Empathy
- Communication
- Active Listening
Hobbies and Interests
- Writing
- Learning
- Photography
- Dance
- Cooking
- Painting
- Drawing
Timeline
CALL CENTER REPRESENTATIVE
TELEPERFORMANCE
09.2021 - 03.2024
Virtual Assistant
Time Etc Usa
06.2019 - 09.2021
DATA ENTRY
MALONE
11.2017 - 09.2020
SENECA HIGH SCHOOL
JEFFERSON COMMUNITY & TECHNICAL COLLEGE
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