Dedicated student experienced in fast past retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Shift Manager
SONIC
Orlando, FL
02.2021 - 08.2021
Excelled in every store position and regularly backed up front-line staff.
Managed schedules, accepted time off requests and found coverage for short shifts.
Trained and mentored new employees to maximize team performance.
Cashier
Dollar Tree
Orlando, FL
07.2020 - 02.2021
Collected and authorized payments of guests.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed customer refunds and exchanges according to established guidelines.
Server
Holiday Inn
Orlando, FL
01.2019 - 07.2020
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cultivated warm relationships with regular customers.
Team Associate/Online Orders
Walmart
Orlando, FL
01.2022 - 08.2022
Contributed to team success by completing jobs quickly and accurately.
Pursued learning opportunities to advance knowledge and take on leadership position.
Resolved issues quickly to maintain productivity goals.