Gwyneth Garate
Valencia,United States
Summary
- Qualified client service representative with strong background in client services and proven ability to enhance customer satisfaction. Demonstrated success in resolving client issues and maintaining long-term relationships. Skilled in communication and problem-solving, ensuring seamless client experience
- Professional hospitality expert with proven track record in leading and managing team operations. Known for exceptional interpersonal skills, adaptability, and fostering collaborative environment. Strong emphasis on customer satisfaction, conflict resolution, and operational efficiency. Consistently delivers high-quality service and results in dynamic and fast-paced settings.
Overview
6
6
years of professional experience
Work History
Lead Server
La Valle Coastal Club
01.2023 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
Server
Gogi House Restaurant
05.2020 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Juice It Up
08.2018 - 05.2020
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Associate of Arts - Business
The Master's College And Seminary
Newhall, CA08-2025
High School Diploma -
West Ranch High School
05.2020
Skills
- Suggestive Selling
- Communication
- Organization
- Personable
- Knowledge of merchandise
- Dependable
- Punctual
- Leader
- Attention to detail
- Team leadership
Accomplishments
- Played volleyball for past eight years
- 2017-2020 co-captain of High School varsity team
- 2020-2022 was on starting team for college The Master's University beach volleyball team
Timeline
Lead Server
La Valle Coastal Club
01.2023 - Current
Server
Gogi House Restaurant
05.2020 - 12.2022
Cashier
Juice It Up
08.2018 - 05.2020
Associate of Arts - Business
The Master's College And Seminary
High School Diploma -
West Ranch High School
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