Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Lead Server
Makers&Finders
Las Vegas, NV
11.2023 - 03.2025
Managed high volume dining periods with effective time management and strong multitasking abilities.
Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Cultivated warm relationships with regular customers.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Server Team Lead
Maggiano's Restaurant
Las Vegas, NV
12.2022 - 01.2024
Displayed enthusiasm and promoted excellent service to customers.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Increased sales significantly by upselling higher-end products to customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Texas De Brazil
Las Vegas, NV
02.2015 - 01.2022
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Increased sales significantly by upselling higher-end products to customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Professional Massage Therapy Program - Massage Therapy
Nevada School of Massage Therapy - Las Vegas
Skills
Operational Efficiency
Training and Development
Suggestive Selling
High-Volume Dining
Wine/liquor knowledge
Strong teamwork
Customer service
Timeline
Lead Server
Makers&Finders
11.2023 - 03.2025
Server Team Lead
Maggiano's Restaurant
12.2022 - 01.2024
Server
Texas De Brazil
02.2015 - 01.2022
Professional Massage Therapy Program - Massage Therapy