Gwyneth Otis
Chicago,IL
Summary
Structured Account Coordinator with strong track record of performance in fast-paced work environment. Expertise in data entry, and the management of accounts, projects, and custom deliverables. As a self starter, effective at managing time to complete tasks; meanwhile, also being able to engage coworkers to collaborate in a team-oriented setting with enthusiasm.
Overview
14
14
years of professional experience
Work History
Sales Account Coordinator Lead
Skyline Design
Chicago, IL
05.2014 - Current
- Update internal databases with account information to maintain accurate records.
- Collaborate with contractors and industry professionals on creative design solutions.
- Oversee quality control of client deliverables.
- Provide timelines to contractors and designers.
- Manage allocation of workflow involving team members.
- Hands-on assistance to support team in assessing needs of clients.
- Organize training sessions to provide team members with current product knowledge.
- Assess and update training plans to align with current processes.
Drapery Department Assistant
Eastern Accents
Chicago, IL
08.2011 - 05.2014
- Home consultations to record measurements and assist with creating custom design.
- Maintain communication flow between clients and design professionals.
- Manage installations to confirm that products and services meet clients expectations.
- Create and assist with installation of drapery displays for company showroom.
- Drapery Department Sales Representative at High Point Furniture Market in North Carolina.
Designer
La-z-boy Furniture Galleries
Oak Brook , IL
04.2008 - 04.2011
- Home consultations to determine design preferences.
- Develop space planning concepts, color palette selections, and textile presentations.
- Design floor plans, vignettes, and material boards for review and presentation.
- Provide design services that balance function and quality with budget constraints.
- Attend regional workshops and conventions to stay current with design trends.
Education
Bachelor of Arts - Interior Design
The Art Institute of Pittsburgh
Pittsburgh, PA06.2008
Skills
- Customer Interaction
- Client Needs Assessment
- Onboarding and Coaching
- Special\Custom Orders
- Delivery Schedules
- Time Management
Timeline
Sales Account Coordinator Lead
Skyline Design
05.2014 - Current
Drapery Department Assistant
Eastern Accents
08.2011 - 05.2014
Designer
La-z-boy Furniture Galleries
04.2008 - 04.2011
Bachelor of Arts - Interior Design
The Art Institute of Pittsburgh